Refund policy

Return Policy

At Midnight Origin, we take pride in the quality of our craft coffee and premium merchandise. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

Coffee: Due to the perishable nature of coffee, we do not accept returns on coffee beans. However, if there is an issue with your order (damaged packaging or incorrect item), please contact us within 7 days of delivery.

Merchandise (Mugs/Apparel): Non-perishable items can be returned within 14 days of receipt. Items must be unused, in their original packaging, and in the same condition as received.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds are processed automatically to your original payment method within 5-7 business days.

Shipping

Customers are responsible for paying their own shipping costs for returning non-damaged items. Shipping costs are non-refundable.

Contact Us

For any questions regarding returns or damaged goods, please reach out to our support team:

Email: support@midnightorigin.store

Phone: +1 (302) 394-3968

Address: 4 Lindberg Ave, Wilmington, DE 19804, USA